User Agreement - Terms & Conditions

TOUR PRICE
The tour price is quoted in Thai Baht and includes as outlined in each tour description. Expenses other than those specified in each tour itinerary e.g. tips or any items of a personal nature are not included in the price quoted. All package tour prices are based on a minimum participation of two persons.

PAYMENT
A full payment by credit card is required at the time when tour reservation is made.

EXCHANGE VOUCHER
After reservations and payments are made, you are required to print Tour Vouchers from our booking system. You are required to present Tour Voucher to our tour guide when pick up.

CANCELLATION
15 days before tour date = Fully refundable
7 - 14 days before tour date = 50% refundable
Less than 7 days before tour date = Non refundable

REFUNDS
All refunds are subject to administration fee of 5% the total booking value or a THB 500.00 minimum charge (whichever is greater)

PROGRAM CHANGES
All tours are pre-arranged packages and no individual program changes or modifications can be made. Laguna Excursions Limited reserves the right to rearrange the order of any tour itinerary, to cancel or to substitute elements of any plan without notice when local conditions force such changes.

DISCLAIMER
The tour member hereby indemnifies and holds harmless Laguna Excursions Limited, and/or all their affiliates, directors, officers, agents and employees from and against any liability for injury including death and damage to or loss of property, losses, delays, claims, damages or demands which may be suffered by the me and/or my child(ren) arising out of or in any way connected with my and/or our participation in any such activity/trip to which Tour Voucher applies.

GOVERNING LAWS
This Agreement and its performance shall be governed and construed in accordance with the laws of Thailand and any dispute concerning it or its interpretation shall be adjudicated in that jurisdiction.

ADDITIONAL TERMS
Additional terms and conditions may apply to reservations, and other uses of portions of this site, and you agree to abide by such other terms and conditions.