Personal Data Protection

    1. Confidential information

      1. Confidential information shall be defined as any information or data provided by you that Laguna Resorts and Hotels Plc, ("Laguna Phuket"), might require for enquires and to contract services; and any information provided Laguna Phuket in the website or in any other means.

      2. Therefore, confidential information shall be deemed to include, but not be limited to: any telephone numbers, fax numbers, email addresses, addresses of residences, signatures, credit card details, personal preferences, travel information, payment information or any other information related to you or your group that Laguna Phuket may need access to for the sole purpose of completing your enquiry and for the purposes of associated administration. It also includes any information provided by Laguna Phuket while visiting this website in a secure area.

      3. Under no circumstances may the following be considered as confidential information:
        1. Any information that is in the public domain or that may become public knowledge, unless it becomes public knowledge due to a breach of the agreement by one of the parties.
        2. Any information held or disclosed by third parties.
        3. When disclosure is required by law or by order, summons or legitimate request of court or relevant authority.
        4. Disclosure of any information at the request of Courts or Tribunals.
        5. Information referring to economic data or any other kind that must be submitted to the State, local or autonomous authorities due to tax or labor requirements and administrative contracts.

    2. Access and protection of Personal Data

      1. Personal information shall be deemed as the following and will include, but not be limited to: any telephone numbers, fax numbers, email addresses, addresses of residences, signatures, or any other information belonging to you or your group that Laguna Phuket may have access to. This information is referred to natural persons. Corporate data shall not be considered as Personal Data.

      2. The personal information that Laguna Phuket collects from you will be obtained, processed and transmitted in compliance with the applicable law in Singapore regarding personal data protection, as well as any other such legislation that substitutes complements and develops it (hereinafter referred to by its initials PDPA (personal data protection act).

      3. If Laguna Phuket needs access to personal information which is required to provide the services requested by you, you shall ensure that this transfer of information is legally possible pursuant to the PDPA.  By disclosing your personal information to us using this website or over the telephone, you hereby consent to the collection, storage and processing of your personal information by Laguna Phuket.

      4. Any personal data which, while using this system, you may disclose to Laguna Phuket shall be understood as obtained, treated and transmitted with strict observation of and in compliance with the requirements set forth by PDPA.

      5. Laguna Phuket has installed the technical and operational security measures that guarantee the security of personal data and prevent its alteration, loss, mishandling and/or unauthorized access thereto, bearing in mind the status of technology, the nature of stored data and risks to which it is exposed.

      6. You hereby give express consent to allow the incorporation of any data provided to the files of existing personal data in Laguna Phuket and to the treatment of such for the purpose of management, administration, mediation and contracting of the services intermediated by Laguna Phuket, the management of the enquires and the collection of products and services through Laguna Phuket, the management of incidences; statistics; commercial publicity and other promotions by means of electronic mail, SMS, MMS or any other similar means, and the subscription to news bulletins.

      7. If you should wish to exercise rights of access, rectification, cancellation or opposition granted by the PDPA, you should send an email to: info@lagunaphuket.com or by telephone at + 66 (0) 7636 2300

      8. We reserve the right to make changes to any part of this policy at any time upon our sole discretion and consideration without giving any notification. Any changes to this policy will be posted on our website and all effort will be made to notify visitors of the policy update.